How do I stop the Kernells32.dll errors from happening?

The following has solved many people’s Windows Explorer KERNEL32.DLL crashes. It is given solely as information.

In the root directory of C:\, modify or create a CONFIG.SYS file to include the following lines:

FILES=65
BUFFERS=40
STACKS=64,512

If the error persists, try adding this line to your SYSTEM.INI file in the [386Enh] section:

; Increases default stack pages from 2 to 6
MinSPs=6

(The default is 2. If required, increase by increments of 2 until you find a value that solves the problem. The ; [semicolon] works the same as REM works in AutoExec.Bat.)

Click Edit, Save, Edit, exit. Shut down and restart for the changes to take effect.

Additionally, repeat KERNEL32.DLL errors can often be resolved by deleting your Windows swap file, WIN386.SWP, and letting it rebuild itself.

EXPLORER caused an invalid page fault in MSHTML.DLL

1. Uninstall Yahoo Companion. This seems to be the biggest culprit for this error lately.
2. Go to IE, Help, About. Check what patches and updates have been applied then check to make sure that the version of mshtml.dll on your computer is correct. For example, the June 2003 cumulative patch (Q818529 – MS02-020) included mshtml.dll version 6.0.2800.1170, 6.0.2726.2500, 5.50.4926.2500 or 5.0.3516.2800 depending on your operating system and version of IE as per its knowledge base article:
   http://support.microsoft.com/?scid=kb;EN-US;q818529

If incorrect, uninstall and reinstall the patch.

3. In IE, go to Tools, select Internet Options, click delete cookies, click delete files and accept the option to delete all offline content and clear history, reboot the system.
4. Error Message: Internet Explorer Has Encountered a Problem and Needs to Close (Mshtml.dll)
5. Internet Explorer or Outlook Express Quits Unexpectedly with an Error in Mshtml.dll
6. An Error Occurs in Mshtml.dll in Internet Explorer 6 on Windows Me

Porn Sites are Attaching to my Favorites

Problem:

A few obscene sites have attached to my favorites . I cannot removed them, can you help please.

Possible Solution:

There are a couple of options that may work well to fix this problem:

1. Try cleaning out the adware and spyware files using:

• Adaware 6.0

2. Try using this handy little utility:

• ToolBarCop

A manual registry fix: (backup the registry first)

Start Registry Editor (Regedit.exe)
Go to the following location and check each GUID sub-key. One of which is
the malware toolbar entry:
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Extensions

Also, check here:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions
(check the values in the right-pane to identify the malware toolbar.)

Spot the entry and delete the appropriate key

Error 35: Incompatible Version of the RPC Stub

Unable to view HTML source code

1. Select Tools>> Internet Options>> Delete Files.
2. Check the box titled: “Delete all offline content” and click OK
3. After all of the files are deleted, you should work normally.

2) [NT 4.0] Cause: Your Cookies folder is located on an NTFS file system partition and you do not have at least Change permissions for the Cookies folder.

To resolve this issue, configure your profile to use permissions that include the Change permission for the Cookies folder. The default the permission settings for the Cookies folder is Full Control (All).

3) [All Windows] This behavior can occur when the path specified for the TMP environment variable is invalid.

If the folder specified by the TMP environment variable is invalid, the file cannot be copied to the temporary folder, and therefore cannot be displayed.

To resolve this issue, specify a valid path for the TMP environment variable. To do so, follow these steps:
Click Start, point to Settings, click Control Panel, and then double- click System.
Click the Environment Tab.
In the User Variables For <username> box, click TMP, type a valid path in the Value box, and then click Set.
Click Ok.

4) [All Windows]

This behavior may occur if Notepad is not installed. The View Source command uses Notepad.exe to display a source file.

Extract or expand the Notepad.exe file from your original Windows disks or CD-ROM to the Windows folder.

The Notepad.exe file is located on:

Expanding or Extracting the Notepad.exe File Use the method appropriate for your operating system.

Windows 3.1 and 3.11 or Windows for Workgroups:

1. At the MS-DOS prompt, type the following line

   cd \<windows>

   where <windows> is the name of the folder in which Windows is installed.

2. Insert the appropriate disk in the floppy drive.
3. Type the following line:

   expand <source>:\notepad.ex_ notepad.exe

   where <source> is the drive letter of the floppy disk drive containing the Windows disk.

Windows 95:

Use the method appropriate for the media on which you have Windows 95.

Extracting Notepad.exe from the Windows 95 CD-ROM:

1. Click Start, point to Programs, and then click MS-DOS Prompt.
2. Type: cd\, and then press [ENTER].
3. Insert the Windows 95 CD-ROM into the CD-ROM drive, and then close the Windows 95 screen if it appears.
4. Type the following line at the command prompt, and then press [ENTER]

   extract /a <drive>:\win95\win95_02.cab notepad.exe /l c:\<windows>

   where <drive> is the drive letter assigned to your CD-ROM drive, and where <windows> is the name of the folder in which Windows is installed.
   

5. Type exit, and then press [ENTER] to return to windows.

Extracting Notepad.exe from the Windows 95 Floppy Disks:

1. Click Start, point to Programs, and then click MS-DOS Prompt.
2. Type: cd\, and then press [ENTER].
3. Insert disk 3 of the Windows 95 disks into the floppy disk drive.
4. Type the following line at the command prompt, and then press [ENTER]

   extract /a <drive>:\Win95_03.cab notepad.exe /l c:\<windows>

   where <drive> is the drive letter assigned to the floppy disk drive the Windows 95 floppy disk is located in, and where <windows> is the name of the folder in which Windows is installed.

5. Type: exit, and then press [ENTER] to return to windows.

Information above compiled mostly from Microsoft

A pop-up window was blocked error

• Check your anti-virus and firewall for an option to block popups.
• Disable the popup blocker on your Google toolbar.
• You might have an application on your system that blocks popup windows. Check if you have any Internet security applications running in the Taskbar.

As a possible work-a-round:

Many of the popup blockers have the option to bypass them by holding down the Ctrl key when you click on a link.

How can I have a window open maximized?

Appname: iexplore.exe Appver: 6.02800.1106

Iexplore.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
http://support.microsoft.com/?kbid=293623
http://support.microsoft.com/?kbid=316085 (IE 6. XP/ME/2000)
http://support.microsoft.com/?kbid=318153 (IE 6. ME)
http://support.microsoft.com/?kbid=321923 (IE 6, W98/se/NT4/2000/ME/XP)
http://support.microsoft.com/?kbid=813181 (IE 6. XP)
http://support.microsoft.com/?kbid=810887 (MSHTML)

Homepage and Favorites hijacked

• A rogue web site attaches itself as your homepage and you are not able to change it.
• Web sites that you have not saved as favorites have attached to your favorites folder and are not able to rid them.

Possible Solution:

There are several adware/spyware scanners that may be very affective in riding your system of this problem. I recommend the following:

• Adaware 6.0
• Spybot S&D
• CWShredder

All of these scanners can be downloaded from the internet for free. Just search from the search box on the right

Clicking a link opens a blank window

Note: With some programs of this type, using Ctrl+click or Shift+click will allow
a new window to open.

Solution 3:

From Internet Explorer go to: Tools>> Internet Options. Select Advanced tab and click the “Restore Defaults” button. Click OK

-OR-

From Internet Explorer go to: Tools>> Internet Options. Select the Programs tab and click the “Reset Web Settings” button. Click OK.

Solution 4:

From Internet Explorer go to: Tools>> Internet Options. Select Advanced tab. Scroll down and un-check the box that says “Re-use Windows for Shortcuts”. Click Apply then OK.

Solution 5:
http://support.microsoft.com/?kbid=281679

Solution 6:

Open Windows Explorer. Go to Tools>> Folder Options>> File Types. Scroll down to URL:HyperText Transfer Protocol and select it. Click Edit or Advanced, depending on your Windows version. Select “Open”. Click Edit.

“Application used to perform this action” should read:

“C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe” -nohome
(Check the path to iexplore.exe to make sure that is correct and use the double quotes.)

DDE should be checked and in the boxes below it you should have:

#1:
“%1″,,-1,0,,,,
#2
IExplore
#3 (blank)
#4
WWW_OpenURL

URL:HyperText Transfer Protocol with Privacy should be the same.

Sometimes it is necessary to uncheck Use DDE.

If you get a blank page:

1. Click Start, and then click Run.
2. In the Open box, type:

regsvr32 urlmon.dll

3. Click OK, and then click OK again when you receive the following message:

DllRegisterServer in urlmon.dll succeeded.

When accessing websites, I show a red x instead of a picture

When trying to access certain sites, I get a “page cannot be displayed” message.

If this returns as ‘request timed out’, then the site is not reachable. You will not need to do any further troubleshooting.

1. Open Internet Explorer
2. Click Tools>> Internet Options
3. Click the Cookies button

Delete Temporary Internet Files:

1. Open Internet Explorer
2. Click Tools>> Internet Options
3. Click the Delete Files button
4. Place a check mark in the Delete all Offline Content checkbox
5. Click OK

1. Run the System Configuration Utility. Start>> Run. Type in: msconfig [Enter]
2. Click on the “Startup” tab and remove the checks from each item in the Name column.
3. Click the Apply button.
4. Reboot your computer.
5. Try again.

If this issue is resolved at this point, reverse the process. However, add one check back at a time to Startup and reboot each time until the issue reappears.

Note: You will need to have access to your Windows 98 installation CD and the network card drivers install CD or floppy.

CAUTION: Please edit or modify the registry with extreme caution; removing an incorrect key or value from the registry can cause serious problems with your computer’s Windows Operating System. Be sure to make a backup copy of your registry prior to making any changes. Perform this procedure at your own risk.

1. Right-click Network Neighborhood.
2. Select Properties.
3. Highlight the offending network card. Click Remove.
4. Remove the TCP/IP protocol from the card if it does not disappear with the network card entry. Click Ok. Do NOT reboot yet.
5. Right-click My Computer and select Properties > Hardware > Device Manager.
6. Verify that the network card is gone. Do NOT reboot yet.
7. Click Start>> Run. Type in: regedit [Enter].
8. Navigate to the key HKLM\System\Current Control Set\Services\VXD
9. Delete both the WINSOCK entry and WINSOCK2 entry.
10. Navigate to the key HKLM\System\Current Control Set\Services.
11. Delete the WINSOCK and WINSOCK2 entries there as well.
12. Exit regedit and reboot the system.

On reboot, Windows will find the network card again. Reinstall the driver and Windows files when requested.

How can I permanently delete the Links folder in my Favorites menu?

1. Click once on “Toolbar” to empty its contents into the right pane.
2. Double click on “LinksFolderName”.
3. Remove the default word “links” from this string value leaving it blank.
4. Exit the Registry editor.
5. Open IE and delete the Links folder from the Favorites menu.

The next time you start Internet Explorer the Links folder will not be recreated.

Second Method: (Using File Attributes)

Using Windows Explorer find the location of your Favorites folder (e.g. C:\Documents and Settings\User Name\Favorites) within that folder will be a sub-folder named Links.

Right click the “Links” folder and select Properties. Check the Hidden checkbox and click OK.

From now on the Links folder should be hidden from the Favorites list. This works for any other folder or link on the favorites menu as well.

I can’t get rid of “about:blank” messages!

• HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites by Using Internet Explorer in Windows XP:
  
  • http://support.microsoft.com/?kbid=813444
    
• “The Page Cannot Be Displayed” Error Message on a Secure Web Site:
  
  • http://support.microsoft.com/?kbid=303807
    
• How to troubleshoot problems accessing secure Web pages with Internet Explorer 6 Service Pack 2:
  
  • http://support.microsoft.com/?kbid=870700

How do I clear Auto-complete entries?

1. On the Tools menu, click Internet Options.
2. Click the Content tab.
3. Click AutoComplete.
4. Click the appropriate AutoComplete check boxes, or click Clear Forms or Clear Passwords to clear all saved items from the appropriate AutoComplete history.
5. Click OK, and then click OK.

To clear individual items from the list of form or password suggestions, click the item in the list of suggestions for that field and then press DELETE. The AutoComplete list automatically appears when you perform any of the following actions on a previously populated form:

• Type the first character in the field
• Press the UP or DOWN keys in the field
• Double-click a blank area in the field

MSKB Article:
How to use the AutoComplete feature in Internet Explorer 5 and 6:
http://support.microsoft.com/?­kbid=217148

Cannot click links on web pages

• Make sure that Internet Explorer and Outlook Express are closed.
• Go to Start>> Run. Type in: regsvr32 urlmon.dll [Enter]
• Go to Control Panel>> Internet Options>> Programs tab. Click “Reset All Web Settings”

Open Internet Explorer and Outlook Express and retry the hyperlinks.

Runtime Error Message: C:\Program files\Internet Explorer\EXPLORE.EXE

• Adaware SE
• Spybot S&D

Download these for free from the intenet:

Then, perform a complete system scan using the free anti-virus scanner listed below:

http://www.housecall.antivirus.com

After completing system scans using the two listed scanners and anti-virus scanner, reboot your computer and see if your problem has been resolved.

If it has not, then try uninstalling your Google toolbar, here’s how:

1. Go to Start>> Control Panel>> Add/Remove Programs.
2. Scroll the list until you find “Google toolbar for Internet Explorer”.
3. Remove the program and reboot your system.

Lost Internet Explorer uploading bar?

Remove a specific URL from address bar

Red X appears when trying to organize favorites

• Missing Shell Name Space registration
• The Shell Name Space has been disabled from “Manage Add-ons” (XP SP2 only)

To correct this problem:

1. Be sure you are logged in as Administrator (Windows 2000/XP)
2. Go to Start>> Run. Type in: regsvr32 /i shdocvw.dll [Enter] or click OK

-OR-

If you’ve disabled the Shell Name Space from Manage Add-ons, re-enable it.

My Address Bar Has Disappeared

1. Start Internet Explorer
2. From the top toolbar, click View, then select Toolbars
3. Make sure that there is a check mark next to the Address Bar entry. If there is no check mark, then simply click the Address Bar entry to activate the Address Bar. Clicking it once again will uncheck this entry.
4. If the Address Bar appears in the upper right corner but is not available, right click “Address” and uncheck the “Lock The Toolbar” entry by clicking it once.
5. Now, click “Address” and while holding the click down, drag the Address Bar to a desired location.

Method #2:

Delete the WebBrowser registry key:

Warning: Making mistakes in the Windows Registry can cause serious problems with your Windows Operating System. Be sure to make a fresh backup copy of your registry prior to making any changes to it. Use the Registry Editor at your own risk.

1. Go to Start>> Run, type in: regedit [Enter] or click OK.
2. Drill down to the following registry key:

HKEY_CURRENT_USER>>Software>>Microsoft>>Internet Explorer>>Toolbar

3. Click once on the Toolbar entry to empty its contents into the right pane.
4. Right-click the WebBrowser key, then select Delete and confirm with a Yes answer when prompted.
5. Exit the registry editor and reboot your system.
6. Open Internet Explorer
7. Select View>> Toolbars

You will see that Internet Explorers toolbar settings have now been restored back to the default setting.

Unable to reset my home page

1. Start Ad-Watch. Right click on the Ad-Watch icon in the system tray and select Settings.
2. Turn on all the desired blocking options then ensure that Automatic is turned off (the red cross).
3. Open Internet Explorer and make the change to your home page (Tools>> Internet Options>> Home Page).
4. Ad-Watch will alert that a change has been made. When you accept this change, Ad-Watch will use this setting as the default setting.
5. If you would like Ad-Watch to automatically correct any future changes to your system, turn the Automatic feature back on.
6. Start Ad-Ware SE. Click on the Gear icon. Select “Default”. Click the “Read current settings from system” link. Check to make sure that these settings are correct. Click Proceed when finished. Ad-Aware SE will use these settings as the replacement values if a browser hijack is found.

Drop down menus not appearing

1. Click Start >> Run. Type in: sfc /scannow [Enter] or click OK.
2. This will start the System File Checker process. It will look for corrupt and missing files in those programs.

Note: You may need to have your Windows CD handy to complete the process.

How can I stop employees from accessing the Internet?

Warning: Be sure that you record all of the changes that you make as mistakes can have very adverse effects on your operating system.

IE opens and then closes

Advanced options missing

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