Welcome to JohnDas FunDas & Ideas

The HDFC Bank Meritus Scholarships is an initiative by which we intend to bring more opportunities to talented and deserving students.

We plan to give out over 5000 Scholarships ranging from Rs.2,500 to Rs.10 Lakh amounting to Rs.1.5 crore, to students from the 4th to the 9th standard.

A special panel of judges will evaluate the final shortlisted participants and decide the winners.

Evaluation will be based on the following parameters:
a. Academics: Last 2 years performance in school
b. Extracurricular activities and Sports: Competitions won in intra-school, inter-school, state level and national level
c. Final written tests

But here is a problem !!!!!!!

Dear Sir / Madam,
With Reference to the HDFC Meritus Scholarship Test – My Daughter ******* Thasneem – Registration Number – **********
I regret to bring to your kind attention that the disappointment experience what we had faced now,
1. I have already forwarded Two mails on the connectivity for the IVR Test as we did not get connected at all Every time it says Tray Later.
2.My Daughter has continously tried the number early morning / midnight / holidays but of no use, Not connected to the IVR Test only says “Try Later”
3. We have tried so far 276 times but no use.
4. The problem what we face now is ” We have been Charged Rs. 6/- for every attempt we made to the number 505101012.
5. We have been charged Rs. 1656 ( 276 * 6 ) One thousand six hundred and fifty Six Rupees for not having connected to the number you have mentioned. We agree that Rs.6 will be charged for taking the IVR test and the test may go also 10 to 15 mints provided there should be connectivity between the two lines.
6. Whereas If the Phone is charged Rs.6 for every attempt and not connected, then how do you expect us to try whether we will get connected to test or we would be just paying Rs. 6 for every attempt.
7. In what way it is Justifyable?? Pls let me know it clearly from your management.
8. I am attaching the detail summary of calls are being charged for the every attempt of your IVR number 505101012. Pls Go though the same and come to conclusion. Pls see the Trailing Mail.
9. How the People will try and deleberately knowing that Rs.6 will be charged for every attempt with out knowing that this call will get connected or not.
10. Now we have decided not to try further this IVR Number as we do not know whether this will get connected and we have to pay Rs. 6 for every attempt and so far we have been already charged Rs.1656 for dialing this number and to hear “Try Later”. The Call get cut at 23 seconds.
I would like to get the suitable remedial action from your side and I would like to know what would be your further necessary action to solve my problem.
Based on the above I would initiate the further necessary interest.
Regards,

*******

Did you have any similar bad experience ?