Vanilla Ice Cream that puzzled General Motors!!!!

An  Interesting One

 

 This is a  real story that happened between the customer of

 General Motors and its  Customer-Care Executive. Pls read on…..

   

A complaint was  received by  the Pontiac Division of General Motors:  

 ’This is the  second time I have written to you, and I don’t blame you

 for not answering  me, because I sounded crazy, but it is a fact that

 we have a tradition in  our family of Ice-Cream for dessert after

 dinner each night, but the kind  of ice cream varies so, every night,

 after we’ve eaten, the whole family  votes on which kind of ice cream we should have

 and I drive down to the  store to get it. It’s also a fact that I

 recently purchased a new Pontiac   and since then

 my trips to the store have created a problem…..

 

 You see, every time I buy a vanilla ice-cream, when I start back  from

 the store my car won’t start. If I get any other kind of ice cream,

 the car starts just fine. I want you to know I’m serious about this 

 question, no matter how silly it sounds “What is there about a Pontiac  

 that makes it not start when I get vanilla ice cream, and easy to

 start  whenever I get any other kind?” The Pontiac President was

 understandably skeptical about the letter, but sent an Engineer to check it out anyway.

 

 The latter was surprised to be greeted by a successful, obviously well

 educated man in a fine neighborhood. He had arranged to meet the man 

 just  after dinner time, so the two hopped into the car and drove to

 the ice cream store. It was vanilla ice cream that night and, sure

 enough, after they came back to  the car, it wouldn’t start.

 

The Engineer  returned for three more nights.

The first night, they  got chocolate. The  car started.

The second night, he got strawberry. The car started.

The  third night he ordered vanilla. The car failed to start.

 

 Now the  engineer, being a logical man, refused to believe that

 this man’s car was  allergic to vanilla ice cream. He arranged,

 therefore, to continue his  visits for as long as it took to solve the

 problem. And toward this end he  began to take notes:

 He jotted down  all sorts of  data:

 time of day,

 type  of gas uses,

 time to drive back and forth etc.

 

  In a short time, he  had a clue: the man took less time to buy

 vanilla than any other flavor.  Why? The answer was in the layout of  the store.

 Vanilla, being the most  popular flavor, was in a separate case at the

 front of the store for quick  pickup. All the other flavors were kept

 in the back of the store at a  different counter where

 it took considerably longer to check out the  flavor.

 

 Now, the question for the Engineer was why the car  wouldn’t start

 when it took less time. Eureka – Time was now the problem -  not the

 vanilla ice cream!!!! The engineer quickly

 came up with the  answer: “vapor lock”.

 

 It was happening every night; but the extra  time taken to get the

 other flavors allowed the engine to cool down  sufficiently to start.

 When the man got vanilla, the engine was still

 too  hot for the vapor lock to dissipate.

 

 Even crazy  looking problems are sometimes real and all problems

 seem to be simple  only when we find the solution, with cool thinking.

We shouldnt’  just say  it is ” IMPOSSIBLE” without putting a sincere effort…. Observe the word  “IMPOSSIBLE” carefully…  Looking closer you  will see, “I’M  POSSIBLE”…

 

 What really matters is our attitude and our  perception

This entry was posted on Tuesday, May 29th, 2007 at 9:13 am and is filed under fun, jokes. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.